VendPlus is the established vending solutions provider of Lita Group, formerly known as Consultant Services Group (CSG). We are steeped in history, experience and sector knowledge.
As a business with over 50 years’ experience of delivering high calibre vending machine services, we understand what standards clients demand and how to deliver an exceptional service experience, every day of the week, with a smile on our face.
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Our business framework
At VendPlus, our vision is simple; our vending services and solutions will deliver a high-end welfare offer, enhancing your business and giving your people a much-needed ‘pick-me-up’ throughout the day.
Our business idea
We are the obvious choice for UK business when it comes to outsourcing vending machine services and solutions. We deliver a robust and fully managed diverse offer. We do this by partnering with our clients, using technology and innovation as an enabler, and by having unrivalled client commitment through lean operational teams.
Our core values
We cherish our long-standing and successful client relationships. Four core values help us to nurture strong and productive working relationships with our clients. These form the foundations of our business and guide everything we propose, develop and deliver.
Trust – We are trusted by hundreds of clients to deliver the standards of services that they require, through proactive management and our team’s commitment.
Innovation – We sit at the forefront of sector developments, involving our teams to deliver premium value to our clients through innovation.
Safer – We create environments that are safer to operate in and visit. In so doing we enhance our client’s image and reputation.
Excellence – We continually strive to deliver improvements and industry leading excellence in all that we do.
VendPlus is focused on delivering the highest possible levels of service and value for the vending solution a client requires. When a client works with us, we promise;
To ensure that the client sits at the centre of our approach, focused on transparency and integrity, and that our positive relationships make a difference in our clients’ lives
To gain an intimate understanding of our client’s strategic requirements and become their trusted service partner
To assist in the development of positive working environments for our clients’ staff and stakeholders
To continually provide consumers with safe vending experiences, including end-to-end touchless and contactless solutions
To work flexibly within our contract framework and be at the forefront of innovation to deliver best value and service excellence.
The new world and the future
Our immediate world is changing very quickly, and we are continually striving to make sure our vending offer adapts accordingly, using new technology and safety innovations. By understanding the ever-changing needs of our clients and their respective stakeholders, we are able to move quickly to address and overcome new challenges together. We ensure our service approach is flexible by following the principles below:
We focus on delivering an outstanding service range that consistently meets our clients’ changing needs with truly bespoke solutions
We utilise technological innovation to continually challenge the norm and to always deliver sector-leading solutions
We fully immerse our offer within our clients’ business, in line with other key facilities management service lines
We monitor market trends and provide our clients’ staff and stakeholders with the latest leading product ranges
We support the shift towards healthier eating choices and provide a fully recyclable solution along with being CQUIN compliant
We operate to LEAN principles, whereby our operations and movements are highly efficient, delivering improved welfare and commercial benefit to our clients.
To find out more about the services we have to offer, or to book an appointment, please leave your details below and a member of the team will be in touch very soon.
Head of Sales
Senior Sales Consultant